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Privacy Policy & Cookie Policy

This Privacy Policy & Cookie Policy governs the manner in which Sappho Travel collects, uses, maintains and discloses information collected from users (each, a "User") of the https://www.sapphotravel.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Sappho Travel.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked to provide personal identification information such as their name, email address, mailing address, phone number, and credit card information.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include browser names, types of computers, technical information about the User's means of connection to our Site (such as operating system and Internet service provider), and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. However, please note that disabling cookies may impact the functionality of certain parts of the Site.

How we use collected information

Sappho Travel collects and uses Users personal information for the following purposes:

    • To improve customer service
      Your information helps us to more effectively respond to your customer service requests and support needs.
    • To personalise user experience
      We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
    • To improve our Site
      We continually strive to improve our website offerings based on the information and feedback we receive from you.
    • To process transactions
      We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
    • To administer a content, promotion, survey or other Site feature
      To send Users information they agreed to receive about topics we think will be of interest to them.
    • To send periodic emails

The email address Users provide for order processing will be used solely to send them information and updates related to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for the limited purposes only if you have given us your permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licencors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Advertising

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognise your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Compliance with children's online privacy protection act

Protecting the privacy of young children is of utmost importance to us. Therefore, we do not knowingly collect or maintain information on our Site from individuals under the age of 13.

Changes to this privacy policy

Sappho Travel has the discretion to update this privacy policy at any time. When we make updates, we will revise the date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and its terms and conditions. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Sappho Travel

Skala Eressos, 81105, Lesvos Island, Greece

+30-2253052140

contact@sapphotravel.com

This Privacy Policy & Cookie Policy was last updated on: 02/07/2023